How It Works
Three Steps to Peace of Mind.
No lengthy intake. No clinical assessment. No commitment. Just a clear look at the home and an honest plan for it - start to finish.
Free initial call • No obligation • Non-medical
At a Glance
Here's the Whole Process.
- 01 The Call
You Tell Us What's Going On
A few minutes on the phone or online. We schedule a visit that works for your family.
- 02 The Assessment
We Walk the Home
About an hour, room by room, looking for what actually causes falls and problems.
- 03 The Plan
You Decide What Happens Next
A written, prioritized plan - with no pressure to act on all of it right away.
Step 01 - The Call
It Starts With a Short Conversation, Not a Sales Pitch.
Tell us what's happening - a fall, a hospital discharge, or just a feeling that something's changed. It takes about five minutes to request a visit.
We'll schedule the assessment for a time that works for the household, not just for you. If you live out of town, you can join by phone.
- Takes about five minutes to request
- Free, with no obligation to continue
- Scheduled around the household's routine
Step 02 - The Assessment
One Hour. A Trained Eye. No Guesswork.
A Handled specialist spends about an hour in the home, walking the routes that get used every day: the hallway to the bathroom, the steps to the driveway, the path from bed to kitchen.
We look at lighting, thresholds, bathroom access, stairs, rugs, and clear walking paths - the things that quietly cause falls.
- Room-by-room walkthrough of the whole home
- Photos of anything of concern
- A prioritized written plan: urgent, soon, later
Step 03 - The Plan
You Decide. We Handle It If You Want Us To.
You get the plan and you choose what to do with it. Some families handle the list themselves. Others ask us to coordinate the work - vetted trades, supervised by us, priced honestly before anything starts.
If it's useful, we'll keep an eye on the home going forward with scheduled visits and a written family summary each time.
- Clear costs before anything happens
- Vetted trades, supervised by Handled
- Written family summary after every visit
What You Receive
Every Assessment Comes With This.
No matter which plan you choose after - or if you choose none at all - this is what the assessment gets you.
A full walkthrough
Every room that matters, assessed by someone trained to spot what falls start with.
A written, prioritized plan
Urgent, soon, and later - so nothing gets lost and nothing feels overwhelming.
Photos of any concerns
See exactly what we saw, not just a description of it.
A family summary
Sent after the visit so everyone who needs to know, knows.
Honest recommendations
If something doesn't need fixing, we'll say so - even if that means less work for us.
No pressure to continue
Take the plan and do it yourself, hire someone else, or ask us to handle it. Your call.
What It Costs
The First Call Is Free. The Plan Is Always Yours.
Free initial call. In-home Home Safety Assessment: $500. If you decide to move forward with ongoing support, you'll see the price before anything happens - never after. If we don't think you need something, we'll tell you, even if it costs us the sale.
Common Questions
What People Ask Before Booking.
The call takes a few minutes. The assessment is usually scheduled within a few days and takes about an hour in the home. From there, timing depends on what the plan includes.
A Handled specialist - insured, vetted, and trained to spot what causes falls and hazards. If work is needed, we bring vetted trades we've already worked with.
No. The initial call is free, and there's no obligation after the assessment either. You can take the written plan and do nothing, do it yourself, or ask us to handle it. All three are fine with us.
Yes. You can join the assessment by phone, and you'll get a written summary with photos afterward either way.
Free initial call. In-home Home Safety Assessment: $500. After that, you'll see clear pricing before any work happens - no surprise invoices, ever.
Talk About Home Safety
Book a Free CallAbout Your Home.
Talk through fall risks, home safety changes, or ongoing home oversight. We'll listen and explain the next steps. No obligation.
Call to ask about home preparation times before hospital discharge.
Send a photo of stairs, a bathroom, or an entry. We'll tell you what changes we'd suggest. Call us to talk about home safety or hospital discharge.
Every program is monthly. 90 days is the upfront commitment, then month to month. The $500 assessment is charged separately. It's free if you sign up for 1 year (prorated per month). The $500 assessment is included in the Safe Return Home™ program.