How It Works
Three Steps to Peace of Mind.
No lengthy intake. No clinical assessment. No commitment. Just a clear look at the home and an honest plan for it - start to finish.
Free initial call • No obligation • Non-medical
At a Glance
Here's the Whole Process.
- 01 The Call
You Tell Us What's Going On
A few minutes on the phone or online. We schedule a visit that works for your family.
- 02 The Assessment
We Walk the Home
About an hour, room by room, looking for what actually causes falls and problems.
- 03 The Plan
You Decide What Happens Next
A written, prioritized plan - with no pressure to act on all of it right away.
Step 01 - The Call
It Starts With a Short Conversation, Not a Sales Pitch.
Tell us what's happening - a fall, a hospital discharge, or just a feeling that something's changed. It takes about five minutes to request a visit.
We'll schedule the assessment for a time that works for your parent, not just for you. If you're out of town, you can join by phone.
- Takes about five minutes to request
- Free, with no obligation to continue
- Scheduled around your parent's routine
Step 02 - The Assessment
One Hour. A Trained Eye. No Guesswork.
A Handled specialist spends about an hour in the home, walking the routes that get used every day: the hallway to the bathroom, the steps to the driveway, the path from bed to kitchen.
We look at lighting, thresholds, bathroom access, stairs, smoke and CO detectors, and anything overdue for maintenance - the things that quietly cause falls.
- Room-by-room walkthrough of the whole home
- Photos of anything of concern
- A prioritized written plan: urgent, soon, later
Step 03 - The Plan
You Decide. We Handle It If You Want Us To.
You get the plan and you choose what to do with it. Some families handle the list themselves. Others ask us to coordinate the work - vetted trades, supervised by us, priced honestly before anything starts.
If it's useful, we'll keep an eye on the home going forward with scheduled visits and a written family summary each time.
- Clear costs before anything happens
- Vetted trades, supervised by Handled
- Written family summary after every visit
What You Receive
Every Assessment Comes With This.
No matter which plan you choose after - or if you choose none at all - this is what the free visit gets you.
A full walkthrough
Every room that matters, assessed by someone trained to spot what falls start with.
A written, prioritized plan
Urgent, soon, and later - so nothing gets lost and nothing feels overwhelming.
Photos of any concerns
See exactly what we saw, not just a description of it.
A family summary
Sent after the visit so everyone who needs to know, knows.
Honest recommendations
If something doesn't need fixing, we'll say so - even if that means less work for us.
No pressure to continue
Take the plan and do it yourself, hire someone else, or ask us to handle it. Your call.
What It Costs
The First Call Is Free. The Plan Is Always Yours.
There's no fee for the first call and no obligation afterward. The in-home assessment is quoted up front, before anything is scheduled. If you decide to move forward with ongoing support, you'll see the price before anything happens - never after. If we don't think you need something, we'll tell you, even if it costs us the sale.
Common Questions
What Families Ask Before Booking.
The call takes a few minutes. The assessment is usually scheduled within a few days and takes about an hour in the home. From there, timing depends on what the plan includes.
A Handled specialist - background checked, insured, and trained to spot what causes falls and hazards. If work is needed, we bring vetted trades we've already worked with.
No. The assessment is free with no obligation. You can take the written plan and do nothing, do it yourself, or ask us to handle it. All three are fine with us.
Yes. You can join the assessment by phone, and you'll get a written summary with photos afterward either way.
The first assessment is always free. After that, you'll see clear pricing before anything happens - no surprise invoices, ever.
Get Started
You Don't Have toWait for a Crisis.
The best time to find out whether a home is safe is before something goes wrong.
Same-day availability is limited - call to check this week's schedule.
Free initial call · Non-medical · No contracts · No hidden fees · Month-to-month